Respecting the
photos you trust us with.

FixMyPhoto provides AI-powered photo restoration and related account, billing, and file-handling features through this website.

This Privacy Policy explains what information we collect, how we use it, when we share it, and what choices you have when using our services.

We may collect the information you provide directly to us, such as your email address, account credentials, billing details, and any support messages you send.

We also process the photo files and related metadata you upload so that we can prepare restored previews and deliver completed exports.

Basic technical information such as browser type, device information, IP address, and service logs may be collected to operate, secure, and improve the service.

We use information to provide photo restoration, manage accounts, process billing, respond to support requests, and maintain platform security.

We may also use service data to detect abuse, troubleshoot failures, monitor performance, and improve the overall quality of our restoration workflow.

Uploaded photos are processed to produce previews and final restored outputs. We handle those files only as needed to complete the requested service.

We do not sell uploaded photos. We do not use your private uploads as public marketing materials without your separate permission.

Retention periods may vary depending on operational, billing, fraud-prevention, and legal requirements, but we aim to limit storage to what is reasonably necessary.

Account and billing records may be retained longer than uploaded media when reasonably required for tax, fraud-prevention, dispute resolution, or legal compliance purposes.

Because the service may rely on infrastructure and providers that operate in multiple countries, information may be processed or stored outside your home jurisdiction.

When we rely on cross-border processing, we use reasonable safeguards appropriate to the services involved and the legal requirements that apply.

We may share information with service providers that support hosting, authentication, storage, payment processing, analytics, and customer support.

We may also disclose information if required by law, to enforce our terms, or to protect the rights, safety, and integrity of FixMyPhoto and its users.

We apply reasonable administrative, technical, and organizational safeguards to protect service data. However, no system is perfectly secure and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your login credentials and for using the service in a secure environment.

Depending on your location, you may have rights to access, correct, delete, or restrict certain personal information, subject to applicable law.

If you want to make a privacy request, use the support options provided on the website and include enough detail for us to verify and process the request.

For privacy questions, account-related data requests, or notices about personal information handling, email support@fixmyphoto.me or use the contact page published on the public website and inside the service.

Please include enough detail for us to identify the relevant account, uploaded file, or billing record so we can respond efficiently.

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the effective date.

Your continued use of the service after an update becomes effective means the updated policy applies to your future use of the service.